to develop, fine tune & create inspirational, memorable customer & brand experiences.

We can help develop the right visual strategy for your brand, deliver engaging training programmes or simply place the right people in the right jobs and help them to do the right things.

From VM and retail recruitment to visual merchandising training and retail communications, to supporting brands with VM practical resource, our products will deliver you a competitive advantage.

The end result is a consistent, improved visual presentation that exceeds your customers expectations each and every time they visit.

Key Services

  • > Accompanied Store Visits

  • > Visual Brand Snapshot

  • > Recommended Brand Direction

Brand Immersion

Mini Consult

From the start we need to get to know you and what makes your brand tick. If you’re about to embark on a retail or visual journey, large or small, we want to help.

Let’s meet for a day out in your stores to get underneath your brand and business needs. We can give you some instant feedback on what we see, think and feel, find out what you want to achieve and then take it from there. Coming back to you, we will present our thoughts on how we can help.

Key Services

  • > Market Research & Competitor Benchmarking

  • > Store Analysis & Objective Critique

  • > Summary - Tactical Wins / Strategic Approach

Visual Strategy

Brand Assessment

Even the most established brands need to stop and evaluate how they’re doing. We recommend giving your brand a thorough 'health check'. Experiencing a number of your stores in depth we’ll comment on what we believe you’re doing well and where improvements can be made.

Our impartiality provides useful insights on where and how to leverage visual improvements and commercial gains - from recommending short term tactical opportunities to developing longer term strategic aims.

Key Services

  • > VM Principles Analysis & Solutions

  • > Layout Planning

  • > Creative Visual Displays


VM Solutions

We relish the opportunity of working with you to make your stores look and feel even better. Using our widespread global exposure to innovative brands, and pulling on years of experience working with large and small footprint retailers, we can help improve your customer journey, from the windows through to point of purchase.

We’re equally adept at designing appropriate solutions whatever your brand proposition. Value, mid-market, lifestyle or premium, our bespoke solutions will be just right for your brand.

We create store layouts that are logical or experiential, to drive customer interest and profit. Our team is accomplished at store layout planning & fixture placement and the development of new product presentation techniques & feature focal point displays.

Above all, we ensure our recommendations are aligned with the development of bespoke VM communications and training solutions that guarantee sustainability and a good return on your investment.

Key Services

  • > Candidate sourcing and selection

  • > Benchmarking salary and visual structures

  • > Role profiling & competency development


VM Recruitment

The recruitment landscape has seen a dramatic shift, and talented people are hard to find. We pride ourselves on being obsessive networkers keeping up to date with who's out there and where their next move should be.

We match their skills and your needs to achieve the perfect brand fit. Our knowledge of what you should expect from your visual roles is second to none, and we can find the right people for you.

Our ‘end to end’ service includes recommending the appropriate visual infrastructure, developing role profiles and competencies, sourcing the talent, assessing their capabilities and matching them with your business culture - meaning you don't have to do it again and again.

Key Services

  • > Bespoke Workshops / Conferences

  • > Senior Management Strategic Innovation Sessions

  • > Personal Development Programmes


Brand, Visual & Retail Training

People development is at the heart of our brand. We can make stores look great ourselves, we can go in and turn a store around, but we know that's not the answer to building a brand or securing commercial success.

Customers expect stores to look good each and every time they visit … and so they should. We help make that expectation a reality on a daily basis. We work to improve the visual skills at every business level, from strategic thinkers to key influencers and the people that really matter, those that deliver daily on the sales floor.

Our process for designing and facilitating unique conferences, workshops, individual coaching sessions or e-learning solutions is always to talk with you first, establish the need and the training mechanics then go on to produce memorable training solutions that will be talked about long after the event itself.

Great training events take place in suitable surroundings. Our excellent on site facilities are the ideal solution to support your training needs.

Key Services

  • > Manual / Booklet Design

  • > elearning & iPad Solutions

  • > Seasonal Documentation & Checklists


Communication and Training Products

Many brands get their visual solutions right, where they struggle is in communicating the rules to their teams. What comes naturally to visual people is often more difficult for store teams to understand.

Understanding that time off the shop floor is time spent away from customers, we design VM tools that bring your visual solutions to life and optimise time spent on the shop floor. Our involvement can be to simply offer suggestions on how to improve what you currently do, or we can start over again.

We create and develop VM tools including; VM & retail manuals, seasonal guidelines, promotional and VM principles packs in paper based formats. However, many brands want more creative solutions involving the latest communication thinking and technology. We can provide you with all of this including interactive tools that can be used on the move.

Our solutions are varied but you need the ones that will work for you. We’ll always show you the options and together decide the best approach for you and your team.

Key Services

  • > Window / POS Installations

  • > Seasonal / Scheme Instore Launches

  • > Model Store Set Ups

Visual Resources

VM Practical Support

There may be times when you need to supplement your own team with extra numbers or additional expertise. Our team of highly skilled visual consultants can be called upon at short notice to help you.

Our team delivers window installations, planogram implementation, promotional launches, store openings and model store set ups. We know our people will hit the ground running, fit in with your team and do whatever you need in a highly effective and professional way.

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